Smile Visual CTI
Visual environment that intended for developing and debugging Smile CTI Server applications. With Smile Visual CTI you can quickly and effectively create interactive voice scripts of any complexity.
| Graphic algorithm of application constructs from set of "cubes", which includes: |
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| Playing WAV audio file. |
| Synthesis of voice messages. You can playback the information about the account balance, phone number, time, date and numeric data. |
| Record voice messages. Record sound file in WAV format. You can also choose PCM, A-law, U-Law or TrueSpeech 8 K / s format. |
| Receive and send faxes. Reception and transmission in accordance with T.38/T.30 protocols. Reading and writing files in TIFF format. |
| Reception / transmission DTMF digits in accordance with SIP, RFC2833 and H.245 standards. |
| Switching calls. Operations such as "dial and connect." Using this feature bilateral connections and multilateral conference can be set. |
| Database operations. All basic standard operations - SELECT, UPDATE, INSERT, DELETE. Compatible with any database that supports SQL standard. |
| A set of functions to work with numeric and string variables. |
| File operations. Read, write, delete file functions. A set of functions for working with text files. |
| Launching external applications. Launching different files extensions (*.exe, *.com, *.bat). |
| Sending email. Supports SMTP protocol. |
| Executing web requests. Supported protocols: HTTP, HTTPS, FTP. |
| Executing requests to RADIUS server (Access-Request, Accounting-Request). |
| Executing subprograms written in Java. |
| Sending SMS. |
Smile CTI API
Package of interfaces and classes, written in Java, intended for development Smile CTI Server applications. API includes a set of methods for working with phone calls, as well as a set of methods for developing Web-based applications.
