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Our contact center had a huge number of tasks to solve in order to ensure its effective operation in all directions, as to serve incoming requests and increase customer loyalty through various outbound campaigns. SmileSoft Company was able not only to provide a software solution, which satisfied all our requirements, but also provided high quality consults at all stages of its implementation. Years have passed since the opening of contact center and, despite the fact that a large number of problems have already been solved, we face new challenges every day. Due to the flexibility of Smile IPCC software and willingness of SmileSoft experts to help at any time of the day, we are confident that we can solve them.

Andrey Semenov
Head of Department of customer service
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Clients
  • ibox logo

    iBox

    Payment system

    • Products:
    • Smile IPCC
  • client logo

    Portmone.com

    Payment system

    • Products:
    • Smile IPCC
  • client logo

    Intertelecom

    Telecommunication provider

    • Products:
    • Smile IPCC
    • Smile CTI Server
    • Smile IP PBX
  • client logo

    Adelina

    Outsourcing contact center

    • Products:
    • Smile IPCC
  • client logo

    Autologistics

    Transport service

    • Products:
    • Smile IPCC
    • Smile IP PBX
  • client logo

    VUSO

    Insurance company

    • Products:
    • Smile IPCC
    • Smile CTI Server
  • client logo

    NORD

    Refrigerating equipment manufacturer

    • Products:
    • Smile IPCC
    • Smile IP PBX
  • client logo

    KP VTI

    EDAPS Consortium

    • Products:
    • Smile IPCC
  • client logo

    Paradigm

    Outsourcing contact center

    • Products:
    • Smile IPCC
  • client logo

    Medical Data Management

    Pharmaceutical market research

    • Products:
    • Smile IPCC
  • client logo

    bt.kiev.ua

    E-shop

    • Products:
    • Smile IPCC
  • client logo

    Poverkhnost TV

    Sports TV channel

    • Products:
    • Smile IPCC
    • Smile IP PBX
  • client logo

    DGF

    Deposit Guarantee Fund

    • Products:
    • Smile IPCC
  • client logo

    DP Document

    Passport services

    • Products:
    • Smile IPCC
  • client logo

    Vitalux

    Drugstore network

    • Products:
    • Smile IPCC
  • client logo

    Budtechnoservice

    Building company

    • Products:
    • Smile IP PBX
  • Luxtelecom

    Telecommunication provider

    • Products:
    • Smile CTI Server